Shipping
Items purchased will be shipped within 3 working days of payment receipt. We do not now ship outside of the UK.
Normal shipping is by 1st or 2nd class Royal mail "Letter" or "Large Letter" sized packages, and courier for larger sized small or medium parcels.The choices are shown at checkout.
Other services are available if you require items by next day services - just email and let us know.
Shipping costs are calculated by the shopping cart engine and are combined to give you the best rate. However, both weight and physical parcel size have to be considered which makes it difficult to be completely accurate. All actual shipping costs are monitored and if the calculation has resulted in you being overcharged, we will send you a refund within 3 days of shipping.
Postage Delays
Please note - considerations when choosing a delivery service.
For months now we have been seeing lengthy delays with the the Royal Mail 2nd Class Post services. They are supposed to be a 3 working day service, but they are actually taking 5 - 12 working days for deliveries.
We strongly recommend using the 1st class service offered if a shorter delivery time is important.
Any items which are described as brand new (not new, old stock) are covered by a 30 day returns warranty.
For vintage computers which are likely to be over 35 years old, it's not possible to offer the full 12 month warranty you would get with brand new, modern machines. If you do have any problems, please contact me at the earliest opportunity and I will try my utmost to solve them to our mutual satisfaction. However, I may exchange goods, or offer refunds in some circumstances (upon their return),
Refunds or exchanges for goods will be given when the authorised returns have been received and tested. If the items have been modified or damaged, or are not the original items sent, I may not refund or exchange the items.
I make every attempt to fully restore all of my computers to a very high level and sell them as fully working unless stated otherwise. If you do have any problems, please contact me at the earliest opportunity and I will try my utmost to solve them or arrange for return.
However, depending on the time before return, I may not be able to refund or or offer a replacement, depending on what the item is. I cannot offer a modern day 12 month warranty on computers over 35 years old!
Refunds for goods can only be given only when the authorised returns have been received and tested. If the items are damaged, or not the original items sent, refunds or replacements may not be given.
Goods should be returned after authorisation to:
DataServe Retro1 Devonshire DriveTamworthStaffordshireB78 3XZ
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