Terms & Conditions

Warranty:

I am a hobbyist providing a service for like minded collectors and enthusiasts - I am not a business and do not set out to make a profit from any sales or services.  As such, there is not a profit margin available to offer a full unconditional guarantee on items which are likely to be over 30 years old!

If you do have any problems though, please contact me at the earliest opportunity and I will try my utmost to solve them to our mutual satisfaction.  However, although I may exchange goods, or offer refunds in some circumstances (upon their return), I cannot refund postage unless I have supplied the wrong item in error.

Refunds for goods will be given only when the authorised returns have been received and tested.

Delivery:

My aim is to ship all goods within 3 working days of order and receipt of payment.
My standard delivery service will usually get the goods to your doorstep within 3 - 5 days of posting in the UK, or 10 - 15 working days in Europe.
I can ship by other methods if your needs are more urgent - drop me an email if so and I will try and find the best rates for the service you need.

Please note that for items below 2 kgs (except for larger or high value items), my normal delivery service in the UK IS NOT an insured or signed-for service - normally the cost of such a service is far too high and my customers will not pay it for these types of goods.
If you require an insured delivery service, please email and let me know and I will send you a quote to consider.

For overseas deliveries, items below 2 kgs in weight have delivery options for both "economy" (not insured) or a fully tracked and signed for service which is insured to the full value of the goods.  Items over 2 kgs are always sent via an insured service.

Please be aware - I'm afraid I cannot be held responsible for any loss in the postal service for items sent by non insured methods - this of course is totally out of my control.  You will be asked to tick the box to accept these terms and conditions when you check out.

However, should there ever be an issue, I will of course do everything in my power to help sort and trace any problems with any delivery method used.

Returns:
I make every attempt to fully restore all of my computers to a very high level and sell them as fully working unless stated otherwise. However, remember that they are often over 30 years old and a Curries/PC World guarantee is simply not possible!

Vintage computers can be difficult to tune on modern televisions and I cannot exchange computers for this problem.
I test all of our systems on two TV systems - one old and one modern. Invariably, the output is clearer and more stable on the older TV's.

If you do have any problems, please contact me at the earliest opportunity and I will try my utmost to solve them. However, although I may exchange units, or offer refunds for the goods in certain circumstances upon their return, I cannot refund postage under any circumstances.

Refunds for goods will be given only when the authorised returns have been received and tested.


Goods should be returned after authorisation to:

DataServe
1 Devonshire Drive
Tamworth
Staffordshire
B78 3XZ 
 

Please note, my agreement to sell items to you is conditional on acceptance of these terms and conditions.
If you think they are unfair or unreasonable, please do not order from me.